1. Introduction
Welcome to PixelTight (“we”, “us”, “our”). We operate the website https://www.pixeltight.com (“Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use our Site and services.
By using our Site, you agree to the collection and use of information in accordance with this Policy.
2. Information We Collect
We may collect the following types of information:
a) Information you give us directly:
When you register for an account (“Register”), login, subscribe to newsletters, contact us, or upload files for conversion/compression, you may provide us with your name, email address, and other contact details.
Any other information you choose to provide via feedback, support, or otherwise.
b) Information automatically collected:
Usage data: e.g., your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, time spent on those pages, and other diagnostic data.
Cookies and similar tracking technologies: as described in our Cookie Policy/this Privacy Policy, we may use cookies to track visits, analyze usage, and improve our service.
c) Information from third parties or publicly available sources:
We may obtain information about you from other sources (e.g., analytics providers, advertising networks) to supplement our data and improve our services.
3. Use of Your Information
We may use the information we collect for various purposes, including:
To provide, operate, maintain, and improve our Site and services.
To process your image uploads/conversions/compression or other requested services.
To send you newsletters, promotional materials, and other information that may be of interest to you (you may opt-out).
To respond to your inquiries, provide customer service, and send you technical notices, updates, security alerts, and support messages.
To monitor and analyze usage and trends to better understand how our services are used and how we can improve them.
To detect, prevent and address technical issues, fraud, security threats or misuse of our Site.
To comply with legal obligations, resolve disputes, and enforce our agreements.
4. Disclosure of Your Information
We may share your information in the following circumstances:
With service providers, contractors or third-party vendors who perform services on our behalf (such as hosting, analytics, email delivery) and who agree to keep the information confidential.
With our affiliates, subsidiaries or business partners.
When required by law, regulation, legal process or enforceable governmental request.
To protect and defend our rights or property, the safety of others, or the integrity of our services.
In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy (you will still be notified of any change in ownership or uses of your personal data).
5. Cookies and Tracking Technologies
Our Site uses “cookies” and similar tracking technologies to collect information and to improve our services. Cookies may include persistent or session cookies, and may be placed by us or by third-party providers. You can control and manage cookies via your browser settings. However, disabling cookies may affect the functionality of our Site.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes described in this Privacy Policy and to comply with our legal obligations, resolve disputes, and enforce our agreements. Files uploaded for conversion may be retained only for a limited period (or optionally immediately removed) depending on how our service works.
7. Security
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
8. International Transfers
Your information may be transferred to — and maintained on — servers located outside of your country of residence (for example, if our hosting provider is located abroad). If you are located outside Bangladesh and choose to provide information to us, please note that we transfer data to Bangladesh (or other countries) and process it there under Bangladeshi laws.
9. Children’s Privacy
Our services are not directed to persons under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child under 13, please contact us and we will take steps to delete such information.
10. Your Rights
Depending on your jurisdiction, you may have certain rights, including:
The right to access the personal information we hold about you.
The right to correct or update inaccurate information.
The right to request deletion of your personal information (subject to certain exceptions).
The right to withdraw consent where you gave it.
The right to object to or restrict certain processing of your information.
To exercise any of these rights, please get in touch with us at the “Contact” section of our Site. We will respond in accordance with applicable law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this Policy and post the new version on our Site. We encourage you to review this Policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please get in touch with us via the “Contact” page on our Site or email us at info@pixeltight.com.
